Exchanges

If your product is eligible for an exchange, you can contact us through our Customer Services.

Refunds

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed

Item Type

Drop Off TAT

Pickup TAT

Hand over to HKarimBuksh.com WH

QC TAT

Non Bulky

48 hours from return request initiated

N/A

3 working days

3 days

Bulky

N/A

5 working days from return request initiated

5 working days once the item is picked

5 days

Payment Method

Refund Option

Refund Time

Debit/ Credit Card

Debit/ Credit Card

10 Working Days

HBL Direct Transfer

HBL Account

5 Working Days

 

Refund Voucher

2 Working Days

Easypaisa Wallet

Easypaisa Wallet

5 Working Days

Cash on Delivery (COD)

HKarimBuksh.com  Refund Voucher

1 Working Days

HKarimBuksh.com  Voucher

HKarimBuksh.com Refund Voucher

2 Working Days

JazzCash Mobile Account

HKarimBuksh.com Refund Voucher

1 Working Days

Modes of Refund

Description

Refund Voucher

Vouchers will be sent to the customer registered email ID on HKarimBuksh.com  and can be redeemed against the same email ID.

Debit Card or Credit Card

If the refunded amount is not reflecting in your card statement after the refund is completed and you have received a notification by HKarimBuksh.com , please contact your personal bank.

Easypaisa Wallet

If the refunded amount is not reflecting in your Easypaisa Wallet statement after refund is completed: i) Please dial 3737 from your Easypaisa number or 051-111-345-100 from any other number to contact the Easypaisa helpcenter.

Bank Deposit

The bank account details provided must be correct and the account must be active and should hold some balance. Do not provide account details of Basic Bank Account (BBA), National Bank and Khyber bank as refunds cannot be processed for these options. IBAN number will be needed to refund the amount.

Important Note: The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for next purchase even if the value of order is smaller than voucher value.

Pre-Paid Orders Failed/False Delivery Refund Grid:

Payment Method

Refund Option

Refund Time

Debit/Credit Card

Debit/Credit Card

25 Working Days

HBL Direct Transfer

HBL Account

20 Working Days

Easypaisa Wallet

Easypaisa Wallet

20 Working Days

Easypaisa Shop (OTC)

HKarimBuksh.com Refund Voucher

16 Working Days

HKarimBuksh.com Refund Voucher

Refund Voucher

17 Working Days

JazzCash Mobile Account

HKarimBuksh.com Refund Voucher

16 Working Days