Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Returns and Refunds

Please visit the link to check if your product is eligible for a refund and/or replacement.

You can initiate your request for refund or replacement within 7 days of delivery. For example: If you received your order on the 5th, then you have until the 12th to request a return.

The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.

Note: If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

If your return request does not meet the return policy conditions, you can claim your warranty (if any) from the authorized service center of the brand.

There are no charges for shipping a product back to .

We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on ‘Need Help?

It will take between 5 and 22 days to send you the replacement product, depending on your location. Please refer to the product page on for further information about delivery time.


Payment Method

Refund Option

Refund Time

HBL Direct Transfer

Refund Voucher

13-15 working days


HBL Account

17-18 working days

Debit or Credit Card

Debit or Credit Card Payment Reversal

22-23 working days

Cash on Delivery (COD)

Refund Voucher

13-14 working days Voucher

Refund Voucher

14-15 working days

Yes, the refunded amount would also include the shipping amount you were charged.

There are no charges for shipping a product back to

No, you do not have to return your whole order. It is fine just to return certain products.

Sorry, returns are not possible after the 7 days return period. You can reach our team for further questions 24/7 under

If you experience issues after the return/exchange period has elapsed, you can claim your warranty (if any) from the authorized service center of the brand.

Shipping and Handling FAQ’s

Unfortunately, your shipping details cannot be changed after your order has been placed.
However, you may cancel the order and re-order with right address.

No need to worry. If you have any such concerns, you may contact us through Live Chat for a possible resolution. We've got you covered

You are advised to not receive such order. However, if you do receive any such package which is open, severely damaged or tampered, please get in touch with us immediately via LIVE CHAT.

Delivery timelines are estimated number of days for your product to be delivered at your doorstep.
Our standard shipping is 2-4 business days.
 These timelines are based on business days and exclude public holidays and Sundays.

Please click on the following link and add your tracking number. A link to tracking the order would be here.

Customer support

+92.344-4411000 (9am to 8pm)

Send a message